Park days with Xcaret
Board the lobby shuttle to Xcaret, Xplor or Xplor Fuego with no booking needed. Xel-Há, Xoxi and Xenotes are reserved through Guest Services.
Overview
Why we recommend Hotel Xcaret México
Grupo Xcaret's first hotel opened in December 2017 between the Maya jungle and the Caribbean, with coves, rivers and caves running through its grounds. Since its 2025 expansion it has 1,800 suites in 10 Casas, each designed for a different kind of traveler — young families, teens, adults, groups and wellness.
The expansion added waterslides, 16 pools and around 20 restaurants by guest chefs. The All-Fun Inclusive plan covers airport transport and unlimited visits to parks such as Xcaret, Xel-Há and Xplor, while adults-only Casa Fuego has its own reception and a rooftop infinity pool.
- Natural coves, rivers, caves and jungle run through the grounds, with eco-integrated architecture designed to blend into the landscape.
- All-Fun Inclusive brings unlimited visits, with transport, to Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoxi, Xenses and the Xenotes tour.
- Since the 2025 expansion, 1,800 suites fill 10 Casas, each for a different traveler: young families, teens, adults, groups or wellness seekers.
- HA', chef Carlos Gaytán's tasting-menu restaurant in Casa Tierra, holds one MICHELIN Star (2026); it is adults only and charged separately.
- The 2025 expansion added waterslides, 16 pools, new rooftops and around 20 restaurants by guest chefs.
- Xcaret Xailing ferries between Cancún and Isla Mujeres and between Playa del Carmen and Cozumel are included, as is the Xcaret Catamarán tour.
- Adults-only Casa Fuego has its own reception, gym and Italian-Mexican restaurant, plus a rooftop with an infinity pool and swimming lane.
- Muluk Spa sits among caves, rivers and gardens, with a family spa area for children 6 and up; treatments are extra.
Suites & rooms
8 ways to stay
Official categories. Views, sizes and inclusions vary — we confirm the exact room in your quotation.
Garden Suite
- garden or jungle view
- king or two doubles
- hydromassage tub
- terrace with hammocks
- accessible options
River Suite
- river view
- king or two doubles
- hydromassage tub
- terrace with hammocks
Ocean View Suite
- sea view
- volcanic-stone terrace tub
- shower with steam
- Casa Espiral or Tierra
Ocean Front Family Suite
- oceanfront view
- volcanic-stone terrace tub
- in Casa Tierra
Garden Swim Up
- swim-up pool access
- garden view
Adults Ocean Front Suite
- adults only
- oceanfront view
- in Casa Fuego
Spa Junior Suite
- in Casa Agua
- wellness-focused Casa
Family Master Suite
- garden view
- near the kids' pool
- butler service
- private airport pick-up
- in Casa Viento
Not sure which suite?
Tell us who is traveling and what you are celebrating — we compare categories and rates for your dates.
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Dining
Where to eat & drink
20 restaurants · 2 bars
Venues, hours and reservation rules change seasonally; we confirm them for your dates.
- Restaurant
HA'
Contemporary Mexican tasting menu by chef Carlos Gaytán, in Casa Tierra
Dinner only; adults only; prepaid reservation; extra cost - Restaurant
Arriba Baja
Baja California flavors by chef Sheyla Alvarado, beside a waterfall
Ages 13+; reservation required - Restaurant
Mercado de la Merced
Ten Mexican street-food stations
- Restaurant
La Xentral
Mexican and international buffet in a bus-terminal setting
Park shuttles depart from here - Restaurant
Las Cuevas
Mexican churrascaria (rodizio) overlooking the coves
- Restaurant
Xinema
Mexican urban snacks with film screenings, menu by Paco Méndez
Family friendly - Restaurant
Cantina Los Faroles
Oaxacan cantina by chef Alejandro Ruiz
Live music at night - Restaurant
Azul Nogada
Puebla cuisine by chef Lula Martín del Campo
Buffet or à la carte - Restaurant
Chi
Yucatecan cuisine by chef Roberto Solís
Dinner - Restaurant
Monarca
Michoacán cuisine by chef Mariana Valencia
Dinner - Restaurant
La Silla
Nuevo León cuisine and premium cuts by chef Chuy Villarreal
- Restaurant
Las Playas
Casual comfort food with cove views
- Restaurant
La Trajinera
Mexican coastal seafood
- Restaurant
Costero
Veracruz seafood by chef Gabriela Ruiz
- Restaurant
Fuego
Italian cuisine with a Mexican twist, facing the sea
Casa Fuego guests only (adults only) - Restaurant
Teatro del Río
Six-course seasonal tasting menu with live shows
- Restaurant
Chibalí
Family-friendly international menu
- Restaurant
Xin-Gao
Japanese teppanyaki, robata, fusion and omakase by chef Luis Arzapalo
Dinner - Restaurant
Tama-Mon
Pan-Asian with sushi train, teppanyaki and Mongolian grill
Dinner - Restaurant
Bio
100% vegan menu by chef Miguel Bautista
- Bar
Xupes
Nightclub in Casa Cielo
Adults only - Bar
Las Maquinitas Bar
Bar
Adults only
Amenities & experiences
Your days, your way
Xcaret México Espectacular at Xcaret Park
This two-hour evening show, with more than 300 performers, takes the stage at the Gran Tlachco inside Xcaret Park, a few minutes from the hotel.
Dinner and a show at Teatro del Río
A six-course seasonal tasting menu paired with the hotel's own México Olé and Caribbean shows.
Family kayaking on the river
Paddle the river that runs through the property, one of the family activities offered alongside the Xiipal Family Club.
Catamaran to Isla Mujeres
The included Xcaret Catamarán sails to the Isla Mujeres reefs for snorkeling, premium drinks, a box lunch and free time on the island.
Pools
- 16 pools, plus waterslides and new rooftops added in the 2025 expansion.
- Casa Fuego's rooftop infinity pool and swimming lane, reserved for Casa Fuego guests.
Kids & family
- A family pool with four waterslides in Casa Vida and an octopus-shaped kids' pool in Casa Viento.
- Xiquillos Kids' Club and nursery, the Lunateca toy library (ages 0–4) and Xiquit Inn hotel role-play (ages 5–9) in Casa Luna.
- Teen spaces in Casa Sol, including a teen club, pools, waterslides and a rooftop.
Beach
- White-sand beaches, with rivers, coves and inlets winding through the grounds.
Spa
- Muluk Spa for adults and Muluk Spa Familia for children 6 and up; treatments are extra and require a reservation.
Wellness
- Casa Agua, the wellness Casa, with volcanic-stone jacuzzi suites, its own gym and a riverside hydrotherapy station.
Sports & activity
- Gym, tennis and paddle courts, a functional training circuit, kayaks, paddleboards, yoga and bikes to borrow.
Culture
- A Catholic chapel with panoramic views.
Services
- 24-hour in-room dining, concierge and pool concierge, and valet parking.
- Shuttles to Xcaret, Xplor and Xplor Fuego leave the lobby every 20–30 minutes; other parks by reservation.
- Wi-Fi included throughout the resort.
More to enjoy
- Pet friendly, with weight limits and cleaning fees.
Cancún Intl. Airport
Hotel Xcaret México
Location
Playa del Carmen, Riviera Maya
Carretera Chetumal - Puerto Juárez Km 282, Solidaridad, C.P. 77710, Playa del Carmen, Quintana Roo, Mexico
About 45 minutes from Cancún International Airport, with round-trip shared transfers included.
- Xcaret, Xplor, Xplor Fuego and Xenses parksAbout 5 minutes away, with transport included.
- Quinta Avenida, Playa del CarmenAbout 15 minutes away.
- Xel-HáAbout 40 minutes away; included with an advance reservation.
- Xoximilco (Xoxi)About 50 minutes away; an evening trajinera fiesta, included with a reservation.
- TulumAbout 45 minutes away.
- Cozumel and Isla MujeresReached on the included Xcaret Xailing ferries.
Good to know
Before you book
The details that change a stay. We confirm each one in writing before you pay.
With 10 Casas and 1,800 suites, the Casa matters as much as the room — we match it to how you travel.
HA' costs extra, is adults only and is currently listed by MICHELIN as temporarily closed; we confirm before you go.
Casa Fuego's restaurant and rooftop are for Casa Fuego guests only; Arriba Baja is for ages 13 and up.
Xel-Há, Xoxi and Xenotes require reservations, and parks have schedules and age or height limits.
Access to Hotel Xcaret Arte's restaurants is part of the optional Apapaxoa collection, not the standard plan.
Suite layouts differ by Casa and category; we confirm the details for your booking.
FAQ
Questions about Hotel Xcaret México
Answers from the resort's official information. Policies can change — we re-check them for your dates.
Is Hotel Xcaret México for families or adults?
Both. It is a family resort with kids' and teens' areas, while adults-only suites and spaces are found in Casa Agua, Casa Fuego and Casa Eclipse.
Which parks are included?
Unlimited access, with transport, to Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoxi and the Xenotes tour. Xcaret, Xplor, Xplor Fuego and Xenses need no reservation, while the others are booked in advance. Optional in-park activities cost extra.
Are all restaurants included?
All restaurants and bars are included except HA', which carries an extra charge. Fuego is reserved for Casa Fuego guests.
How far is it from Cancún airport?
About 45 minutes. Round-trip transport from Cancún International Airport is included, with buses waiting at all four terminals and departing every 30 minutes during the day.
What is there for children?
Xiquillos Kids' Club, the Lunateca toy library for ages 0–4 and the Xiquit Inn role-play hotel for ages 5–9. There are also waterslides, family pools and a teens' club in Casa Sol.
Is the spa included?
No. Muluk Spa treatments are not part of All-Fun Inclusive, although some room categories include spa benefits. A family spa area welcomes children from age 6.
What are check-in and check-out times?
Check-in is at 3:00 p.m. and check-out at 12:00 p.m. Early check-in and late check-out depend on availability and usually carry a fee.
Plan your stay
Your stay at Hotel Xcaret México, planned personally.
Three short steps. An advisor replies with suites, rates and the details that matter for your dates.
- 01Tell us your plansOccasion, dates and who is traveling.
- 02An advisor replies personallyReal people in Cancún and the US — not an automated quote.
- 03Receive your tailored proposalSuites and inclusions confirmed for Hotel Xcaret México.
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