Curated daily programme
Days unfold across five themes: Restore, Discover, Indulge, Gather and Celebrate. Activities range from morning wellness to evening music and change with the season.
Overview
Why we recommend Waldorf Astoria Riviera Maya
Waldorf Astoria's first resort in the Mexican Caribbean opened in 2022 on about 100 acres of coast and mangrove just south of Cancún International Airport. All 173 rooms and suites face the ocean, each with a private balcony, and a Personal Concierge starts planning with you before you arrive.
Since October 1, 2026 the resort is all-inclusive, with chef-led restaurants such as Malpeque and Ja'o, premium drinks, gratuities and taxes included. From January 10, 2027 it becomes adults-only for guests 18 and over — an important detail when choosing your dates.
- Every one of the 173 rooms and suites faces the ocean, with Caribbean views and a private balcony.
- The resort spans about 100 acres of coastline and mangroves.
- A dedicated Personal Concierge plans dining, wellness, transport and excursions for each stay, starting before arrival.
- Set among the mangroves, the spa has 21 indoor and outdoor treatment rooms, a salon, steam room, sauna, ice fountain and hydrotherapy pool.
- All-inclusive since October 1, 2026.
- Gratuities, taxes and service charges are included in the all-inclusive rate.
- Adults-only for guests 18 and over from January 10, 2027.
- Opened in 2022 as the first Waldorf Astoria in the Mexican Caribbean, originally named Waldorf Astoria Cancun.
Suites & rooms
8 ways to stay
Official categories. Views, sizes and inclusions vary — we confirm the exact room in your quotation.
Ocean Front View King Bed Guestroom
- king bed
- private balcony
- soaking tub
- double vanity
- balcony-facing glass shower
Ocean Front 2 Queen Beds Guestroom
- two queen beds
- private balcony
- soaking tub
- sitting area
Swim up Pool 1 King Guestroom
- king bed
- swim-up terrace
- direct pool access
Swim up Pool 2 Queen Bed Guestroom
- two queen beds
- swim-up patio
- sitting area
Ocean Front Suite with King Bed
- separate living room
- extra half bath
- balcony soaking tub
- connects to two-queen room
Deluxe Ocean Front Suite with King Bed
- oversized balcony
- balcony soaking tub
- sectional sofa lounge
- dining for eight
- extra half bath
Ocean Front Swim up Master Corner Suite
- ground floor
- private swim-up pool
- pool table
- dining for ten
- stone bar
Ocean Front 2 Bedroom Presidential Suite
- two bedrooms
- multiple balconies
- plunge pool
- library and screening room
- pool table
Not sure which suite?
Tell us who is traveling and what you are celebrating — we compare categories and rates for your dates.
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Dining
Where to eat & drink
3 restaurants · 2 bars
Venues, hours and reservation rules change seasonally; we confirm them for your dates.
- Restaurant
Malpeque
Oceanfront seafood cooked over open fire, with a raw bar
Dinner only. - Restaurant
Ja'o
Contemporary Mexican cantina with traditional recipes and boutique agave spirits
Indoor-outdoor setting. - Restaurant
Chaya
All-day heirloom kitchen celebrating seasonal produce and small producers
Breakfast, lunch and dinner. - Bar
Peacock Alley
Waldorf Astoria's signature lobby lounge for cocktails and small plates
Morning coffee and breakfast service. - Bar
Manta Azul
Poolside bar with light, health-focused dishes, cocktails and pressed juices
Beside the oceanfront pool.
Amenities & experiences
Your days, your way
Bespoke Riviera Maya excursion
Eligible stays of four nights or more include one private experience, rotating among marine, cultural and nature outings. Your Personal Concierge arranges it with 36 hours' notice.
The Yaxché Journey
The spa's signature ritual, devoted to body, mind and spirit. Spa treatments may be charged separately.
Golf at El Tinto
The concierge arranges tee times and transport to El Tinto at Cancun Country Club. PGA Riviera Maya, about an hour away, is another option.
Mesa Abierta evenings
Mesa Abierta, a dining series, joins the resort's sunset gatherings and live music among its evening offerings.
Pools
- Two oceanfront infinity pools, with welcome setups and concierge service at sunbeds and select cabanas.
Beach
- Private white-sand beach with cabanas.
Spa
- The Waldorf Astoria Spa offers 21 indoor and outdoor treatment rooms and Maya-inspired massages, facials and 100-minute Melipona honey or copal rituals.
- A 60-minute hydrotherapy circuit with sauna, steam room, outdoor jet pool and cold therapy.
Wellness
- Daily wellness sessions such as oceanfront yoga, Mayan breathwork and sound healing are part of the curated program.
- A fitness studio on site.
Sports & activity
- Kayaking, stand-up paddleboarding and other non-motorized water sports are offered daily.
- Preferred off-site access to El Tinto Golf Course and the hard tennis courts at Cancun Country Club, with concierge booking and transport.
Culture
- Artisan-led cultural and culinary workshops, agave and mezcal tastings, and sunset gatherings with live music.
Services
- A dedicated Personal Concierge looks after every stay, from pre-arrival through checkout.
- 24-hour in-room dining and a daily refreshed minibar, both included.
More to enjoy
- Indoor and outdoor event and wedding spaces for groups from 3 to more than 300.
Cancún Intl. Airport
Waldorf Astoria Riviera Maya
Location
Riviera Maya
Carr. Federal Libre 307 Cancún–Tulum 248-868, SM-36, MZ-1 LT-1-01 UPE-1E, Cancún, Quintana Roo 77580, Mexico
Cancún International Airport (CUN) is about 10–30 minutes away by road.
- Cancun Country Club (El Tinto)An 18-hole golf course and ATP tennis venue, about 10–20 minutes' drive away.
- PGA Riviera MayaAn 18-hole championship course and a 9-hole par-3 course, about an hour's drive away.
- Isla MujeresA concierge-arranged day trip for the island's beaches, food and shopping.
- Chichén ItzáThe peninsula's most visited archaeological site, offered as a day trip through the concierge.
- Cenotes, including Ik KilCoastal cenotes near the resort and Cenote Ik Kil, near Chichén Itzá, on organized tours.
- Whale shark swims and reef sailingSeasonal whale shark tours and snorkeling sails to the reef, booked by the concierge.
Good to know
Before you book
The details that change a stay. We confirm each one in writing before you pay.
From January 10, 2027 every guest must be 18 or older at check-in. The rule applies by arrival date.
Airport transfers and one bespoke experience are included only on eligible stays of four nights or more booked through Hilton's own channels. When you book with us, we arrange and quote your transfer separately.
Spa treatments, private dining, select menus and drinks, and special events may cost extra.
Balcony features (plunge pool or soaking tub) differ by category — we confirm the exact one for your room.
Before January 10, 2027, extra guests not on the original reservation are charged per night at check-in.
FAQ
Questions about Waldorf Astoria Riviera Maya
Answers from the resort's official information. Policies can change — we re-check them for your dates.
Is Waldorf Astoria Riviera Maya all-inclusive?
Yes, since October 1, 2026. The rate covers meals at participating restaurants, premium drinks, 24-hour in-room dining, a daily minibar, curated experiences, a Personal Concierge, gratuities and taxes. Select dishes and drinks, private dining, special events and spa treatments may be extra.
Can I bring children?
Children are welcome on stays that end before January 10, 2027, with a nightly extra-guest charge. From that date the resort is adults-only, and every guest must be 18 or older at check-in.
Is it in the Cancún Hotel Zone?
No. The resort sits on the coast just south of Cancún International Airport, among mangroves and beside Hilton Cancun. The airport is about 10–30 minutes away by road.
Are airport transfers included?
Only for eligible stays of four or more nights booked through Hilton channels or a GDS. Travel advisor, resident and several other rates are excluded, so a private transfer is usually arranged separately for those bookings.
Is there a golf course at the resort?
No. Guests enjoy preferred access to El Tinto Golf Course at Cancun Country Club, with concierge booking and coordinated transport. Rounds at PGA Riviera Maya, about an hour away, can also be arranged.
Do all rooms have a private pool?
Not every room. Upper-floor rooms and suites have balconies with soaking tubs, and ground-floor swim-up categories open directly onto the pool. The Ocean Front Swim up Master Corner Suite and the Ocean Front 2 Bedroom Presidential Suite have their own pools.
What restaurants are there?
Five venues: Malpeque (open-fire seafood), Ja'o (contemporary Mexican cantina), Chaya (all-day seasonal kitchen), Peacock Alley (lobby lounge) and Manta Azul (pool bar). Meals at participating restaurants are included in the all-inclusive rate.
Plan your stay
Your stay at Waldorf Astoria Riviera Maya, planned personally.
Three short steps. An advisor replies with suites, rates and the details that matter for your dates.
- 01Tell us your plansOccasion, dates and who is traveling.
- 02An advisor replies personallyReal people in Cancún and the US — not an automated quote.
- 03Receive your tailored proposalSuites and inclusions confirmed for Waldorf Astoria Riviera Maya.
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